Trident IWR is Parameter Driven Unlike most IVRS systems, which are built and deployed individually for each protocol, Trident’s IWR parameter driven system allows biopharmaceuticals to avoid the cost, risk, delay, and tedium of the “code and validate each time” norm. In 80% of studies, there is no need to customize.

Trident IWR Accepts Custom Pluggable Code For functionality that falls outside of parameters – complex dosing titration rules, for example – the variability can be handled with reusable custom code and custom data modules inserted into the existing system. This exclusive Trident ability to use plug-ins, combined with its parameter driven system, means Trident can handle hundreds of phase II-IV protocols simultaneously.

Trident IWR is Designed Specifically for the Web Paradigm Trident is no legacy IVRS retrofitted for modern web use, but an IWR designed from the ground up specifically for the web. Gone are the development, scaling, and support issues inherent in the old telephony based systems. Gone, too, is the slow, costly, error-prone process of translating and validating voice segments. Free of these burdens, Trident IWR is easy to manage and user friendly. Phone use and lack of internet access can be accommodated by Trident where necessary.